Privacy Policy

Information We Collect

We may collect the following types of information when you contact us, book an appointment, or consent to receive text messages from us: Your name ,your mobile phone number, your email address, appointment and service history and any information you voluntarily provide when communicating with us.

How We Use Your Information

We use the information we collect to: Send appointment reminders and confirmations via SMS, follow up after your visit and request feedback, send service updates, promotional offers, and re-engagement messages, respond to your inquiries and provide customer support and Improve our services and customer experience.

SMS Communications

By providing your mobile phone number and consenting to receive text messages, you agree to receive SMS communications from REPLACE including: Appointment reminders and confirmations, post-visit follow-ups and review requests, reactivation and promotional messages, missed call notifications message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances: With trusted service providers who assist us in sending communications, bound by confidentiality obligations, When required by law or to comply with a legal process and to protect the rights, safety, or property of our business or others.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic storage or transmission is 100% secure and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to: Opt out of SMS at any time by replying STOP,Request access to the personal information we hold about you,Request correction of inaccurate information, Request deletion of your information, subject to legal obligations. To exercise any of these rights please contact us using the information below.

Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, provide our services, and comply with applicable legal obligations.

Specifically:

- Contact information such as your name, phone number, and email address is retained for as long as you remain an active customer or until you request deletion

- Appointment and service history is retained to provide you with continuity of service and to improve your customer experience

- SMS communication records may be retained for a period of time to comply with legal requirements and to resolve any disputes that may arise

- If you opt out of SMS communications by replying STOP, we will retain your phone number on our suppression list to ensure we do not contact you again

When your personal information is no longer needed for the purposes for which it was collected, and we are no longer legally required to retain it, we will securely delete, destroy, or anonymize your information in a manner that protects your privacy.

If you would like to request early deletion of your personal information, please contact us using the information in the Contact Us section below.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements or the services we provide. When changes are made, we will update this page with the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services or continued receipt of SMS communications after any changes have been posted constitutes your acceptance of the updated policy. If we make any material changes that significantly affect how we handle your personal information, we will make reasonable efforts to notify you directly.

Contact Us

If you have any questions about this Privacy Policy please contact us:

REPLACE

Address:REPLACE

Phone: REPLACE

Email: REPLACE